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- CCNP Tshoot 300-135
16.
What is the ideal relationship between network maintenance and troubleshooting?
- A.Networking maintenance and troubleshooting efforts should be isolated from one another.
- B.Networking maintenance and troubleshooting efforts should complement one another.
- C.Networking maintenance and troubleshooting efforts should be conducted by different personnel.
- D.Networking maintenance is a subset of network troubleshooting.
- Answer & Explanation
- Report
Answer : [B]
Explanation :
Explanation :
17.
Which three of the following suggestions can best help troubleshooters keep in
mind the need to document their steps?
- A.Require documentation
- B.Keep documentation in a hidden folder
- C.Schedule documentation checks
- D.Automate documentation
- Answer & Explanation
- Report
Answer : [A][C] and [D]
Explanation :
Explanation :
18.
Which three troubleshooting phases require clear communication with end users?
- A.Problem report
- B.Information collection
- C.Hypothesis verification
- D.Problem resolution
- Answer & Explanation
- Report
Answer : [A],[B] and [D]
Explanation :
Explanation :
19.
What are two elements of a change management system?
- A.Determine when changes can be made
- B.Determine potential causes for the problem requiring the change
- C.Determine who can authorize a change
- D.Determine what change should be made
- Answer & Explanation
- Report
Answer : [A],[C]
Explanation :
Explanation :
20.
Which three of the following are components that would be most useful when recovering
from a network equipment outage?
- A.Backup of device configuration information
- B.Physical topology
- C.Duplicate hardware
- D.Operating system and application software (along with any applicable licensing) for the device
- Answer & Explanation
- Report
Answer : [A],[C] and [D]
Explanation :
Explanation :